New Allergy Injection Sign In Procedures for our Roanoke Office
We will be implementing a new system for letting our staff know you are at our practice to receive your allergy injection(s).
We will provide you with a card that has your name and unique bar code.
If you have not yet received your card, please call from the parking lot to let us know you have arrived.
Upon arrival to the office, you will need to:
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Wear a mask and proceed to the "scanning area" at the shot room window.
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Scan your card, answer the question accordingly and have a seat in the waiting room. The injection nurse will then call you once he/she is ready to assist you.
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Once your injections are administered, you will make your next injection appointment w/the nurse and then proceed to wait in your car for 30 minutes.
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Once you have waited 30 minutes, please respond to our text and let us know you are now leaving the office without any side effects.
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We ask that you please keep your ID card in a secure place so it will be readily available at your next visit. Communication through Phreesia will still be implemented so you can be notified of appointments, cancel appointments, make payments, etc.
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Please wear a mask while waiting. Because we are an allergy/immunology practice, we have many patients who are immunocompromised and are more susceptible to infections than the average person.
We want to thank you for your continued patience and flexibility over the past couple years as we have had to change policies in a response to the COVID -19 pandemic. Our top priority remains the health and safety of all our staff and patients as continue to navigate through the future with COVID-19 and we may make changes as necessary.